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15 Jul


Helping PayPal Fuel The People Powered Economy

July 15, 2014 | By |

Research conducted for PayPal highlighted the desires of everyday people in 15 countries to find easier and simpler ways to pay, sell and send their money around the world. Key differences in online shopping security, time wasting aggravations and mobile payment acceptance were notable across different nations.

Time, Money and Tech: PayPal Study Reveals Global Attitudes

As well as being used by PayPal to inform their People Powered Economy campaign, the results of the far-reaching research were quickly picked up by an international variety of media outlets. The PayPal press release can be found on the PayPal website.

Empowering People Starts with Knowing Them

A fuller explanation of why PayPal conducted this research, and what they expect of the results can be found at PayPal’s People Economy website. This article includes two infographics based on the study.


The Approach

On July 7th 2014 Paypal released the results of research that was conducted April 29th to May 20th, 2014 by Reputation Leaders, an independent research firm, among 15,105 adult banked consumers aged 18 to 64 in 15 major markets. Interviews were conducted by RDD phone interviews in the US, and by online survey in Australia, Brazil, Canada, China, France, Germany, Israel, Italy, Japan, Russia, Singapore, Spain, Turkey, and the UK. Respondents were balanced by quotas in each country to ensure the sample mix was representative of national adult populations by age and gender. Key findings show both universal beliefs that transcend boundaries, and country-level differences. The margin of error for the total sample of 15,105 adults is 0.8% at the 95 percent level of confidence. In each country of 1,000 adults interviewed, the margin of error is +/-1.3% at the 95 percent level.


Below we have included a sample of some of the media outlets that referenced this survey.

French Language Articles

Russian Language Articles

English Language Articles